FNB eWallet is a safe and secure way to send money. The FNB eWallet can hold up to R5000, which can be drawn at any FNB ATM or selected retailers.
There are four options for sending money:
- Cellphone banking
- Online banking
- Banking app
- FNB ATM
You can use any of the channels to send money to anyone with a valid South African cellphone number.
Is using FNB eWallet safe?
There have been a few reported incidents of customers not receiving their PINs to be able to withdraw from an FNB ATM. The temporary ATM PIN refers to the 5 digit One Time PIN that gives the recipient access to withdraw funds from the eWallet at FNB ATMs and FNB ATMs with Automated Deposits, without needing a bank card.
FNB emphasises that it’s important to ensure that the correct cellphone number is used. Customers should also keep their PINs safe before drawing the eWallet money.
Since its launch in 2009, more than 700 000 eWallets have been created, with 50 000 new eWallets created on a monthly basis.
The popularity of the money transfer service makes it a potential target for scammers. This is why it’s important for customers to be vigilant when using online banking as well as ATMs.
One of the ways that scammers are using to steal customer information at ATMs is through Thermal Technology.
Using a smartphone and thermal technology (an imaging attachment), criminals can easily steal your PIN. The way this works is that your thermal signature is left behind when you press buttons, so criminals can use a smartphone with a FLIR ONE thermal imaging attachment to figure out your PIN. A way to avoid this is by lightly touching some other keys on the keypad.
For more information about how to make your FNB eWallet safe, visit www.fnb.co.za