Car insurance is always required if you own and operate a car. It’s common for people to ask, but what if? An endless amount of circumstances can be played out to warrant if you need car insurance. You’ll then go about the process of comparing insurance companies to help select the best company for you and your family.
Insurance companies often look similar, therefore how do you know which is the best company for you? Whether the price is right, which of course, will be a top consideration, but cost is just one aspect to consider, there’s also service rating.
Standard and Poor’s rating system will help determine the insurer’s financial strength. And this information can be sourced through various outlets. Through a review of complaints and compliments posted by consumers on customer service website HelloPeter. That allows consumers to rate motor insurance providers based on their experiences with those service providers, rating them from pricing to service.
Various researched industry surveys can also reveal who the top and poorest performing motor insurance companies in the country are alternately you can just go onto a motor insurance company website to check and see what their rating is, whether it’s, an A+ rating, AAA, AA or B and so forth.
Now in its fifth year, the South African Customer Satisfaction Index (Sacsi) Benchmark for Short-Term Insurers offers impartial insights into the South African short-term insurance industry. Through its blending of a Customer Expectations Index, Perceived Quality Index and a Perceived Value Index to achieve an overall result out of 100. Santam, OUTsurance, Mutual & Federal, Hollard and Auto & General are revealed as amongst the top 5 insurance companies in South Africa for 2017.